eat sleep colour

Schedule a call with an expert.
Book your 30-minute Free Call! 

FAQs

A STORY FOR EVERY SPACE

We’re here to answer any questions you may have, read our FAQs about our online interior design services.

Don’t hesitate to get in touch with us or use our Live Chat.

Before I order?

Use our online interior design service to plan the space you want at home or in your business, without ever having to leave your house.

Our experienced and qualified designers will help you find what you’re looking for – through our affordable packages designed with all budgets in mind.

We provide services tailored to your needs. Check out our available packages, including our Home Starter Package, Home Package or Business Package.

See our Design Services for more information. 

Feel free to take a look at our Design Service packages and find what suits you best. You can also compare our packages here.

We’re here for your every question so please feel free to contact us or use our Live Chat.

We use moodboards to bring your vision to life. It’s like a visual collage of colours, textures, patterns, and materials that captures the overall look and feel you desire. With a moodboard, you’ll have a tangible reference point to guide us in making design decisions together. It’s like having a sneak peek into your future space! By bringing together colours, furniture styles, textures, and accessories, we can create a beautiful harmony that reflects your style. 

Yes, of course, we can! We will provide you with beautiful photos of your desired design; show your contractor where the bespoke items are going to go, and give them detailed instructions so they can work out all the necessary measurements.

We will send your order to you via email. Or, if you would prefer postal delivery, please select this option when you order.

Read more about how it works and if you still have any unanswered questions, feel free to contact us or take advantage of our live chat option.

We’re here to make interior design affordable and accessible.

Let’s start by talking about fabrics and large furniture pieces, then we’ll move on to smaller things like accessories – don’t hesitate to ask us for help understanding your budget!

We offer various payment methods; look at our Ways To Pay page to find the one that suits you best.

As kitchen specialists excel at their job, we don’t create kitchens ourselves. Yet, we are able to provide our own style package to anyone who requires a moodboard to help you in choosing a kitchen style, colours, and accessories.

Our home and business packages contain two-dimensional representations of elevations and floor plans with notes for assisting you with decorating your space. If you’d like a three-dimensional view of your space, then simply select this option at checkout and we’ll take care of it.

I've placed an order?

If you begin the process of ordering from us, a guide will be sent to you.

Additionally, if you opt to use our Brief & Measuring extra service, we’ll take care of it.

Yes, of course, we can! We will provide you with beautiful photos of your desired design; show your contractor where the bespoke items are going to go, and give them detailed instructions so they can work out all the necessary measurements.

The first step to completing an order is collecting all the necessary information such as pictures or drawings of your space. All you need to do is fill out our brief and upload them right away so we can take care of it for you.

Yes, absolutely! We always love to look at your existing pieces and see how we can work with them.

Hey, things happen. Please take a break from your project while you sort out whatever is going on.

Remember, you have 2 weeks with us, and you’ll still have plenty of time to make all the changes you need to fully complete your design!

Get back in touch when you’re ready to start again.

One design will take about two weeks to complete.

If you are ordering for a specific date or need it within a set time period, please contact us or through live chat.

I'm attending a workshop?

Eventbrite provides the perfect platform for people to reserve a spot in our workshops.

If you need to find information about the workshops we run, discover more here.

To make the workshop as seamless as possible, please show up 10 minutes ahead of time.

All materials will be provided
.

Yes. We provide you with lunch and light refreshments. 

If you would like to know more about our policy on refunds and cancellations, please read our terms and conditions.