FAQs
A STORY FOR EVERY SPACE
We’re here to answer any questions you may have, read our FAQs and don’t hesitate to get in touch with us or use our Live Chat.
Design service
What is online interior design?
Use our online interior design service to plan the space you want at home or in your business, without ever having to leave your house.
Our experienced and qualified designers will help you find what you’re looking for – through our affordable packages designed with all budgets in mind.
Can you please work with my architect so that we can come up with some great designs together?
Yes! Get me those blueprints and we’ll get right to it.
How long do your designs take?
One design will take about two weeks to complete.
If you are ordering for a specific date or need it within a set time period, please contact us or through live chat.
What packages do you offer?
We provide services tailored to your needs. Check out our available packages, including our Home Package, Styling Package or Business Package.
See our Design Services for more information.
How do I receive my designs?
We will send your order to you via email. Or, if you would prefer postal delivery, please select this option when you order.
What's included in my package?
Feel free to take a look at our Design Service packages and find what suits you best.
We’re here for your every question so please feel free to contact us or use our Live Chat.
What's your process?
Read more about how it works and if you still have any unanswered questions, feel free to contact us or take advantage of our live chat option.
What should I include in my budget?
We’re here to make interior design affordable and accessible.
Let’s start by talking about fabrics and large furniture pieces, then we’ll move on to smaller things like accessories – don’t hesitate to ask us for help understanding your budget!
Orders
Can you suggest bespoke items?
Yes, of course, we can! We will provide you with beautiful photos of your desired design; show your contractor where the bespoke items are going to go, and give them detailed instructions so they can work out all the necessary measurements.
Can I upload pictures of my room/space?
The first step to completing an order is collecting all the necessary information such as pictures or drawings of your space. All you need to do is fill out our brief and upload them right away so we can take care of it for you.
Can you include my existing pieces?
Yes, absolutely! We always love to look at your existing pieces and see how we can work with them.
I need more time for my project?
Hey, things happen. Please take a break from your project while you sort out whatever is going on.
Remember, you have 2 weeks with us, and you’ll still have plenty of time to make all the changes you need to fully complete your design!
Get back in touch when you’re ready to start again.
What payment options do you offer?
We do offer a variety of payment methods; take a look at our Ways To Pay page to find the one that suits you best.